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7 Collaboration Controls

Scale Scheduling Seamlessly Across Teams and Departments

Manage multiple staff members, configure tiered role permissions, create shared availability pools, set individual working hours, and assign specialized organizers with unified enterprise calendar synchronization.

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Team Seats Unlimited Scale across your organization

Overview

Unlimited

Team Seats

Scale across your organization

Instant

Lead Routing

Smart round-robin dispatch

-70%

Admin Overhead

Centralized policy control

Granular

Roles & RBAC

Admin, Member & Organizer tiers

  • Multi-member team directory with centralized seat provisioning and billing
  • Granular role-based access control (Admin, Member, Organizer, Observer)
  • Shared availability pools with Round-Robin lead routing and Collective meetings
  • Individual working hours, time zones, and personal calendar synchronization
7 Team Tools

Every capability included in Team Management

Multi-User Organization, Role-Based Access & Shared Availability

Directory

Team Members

Invite colleagues via email, manage active seats, and assign staff to specific service categories or departments.

Security & RBAC

Roles & Permissions

Granular access controls: define Admin, Organizer, and Member privileges to protect sensitive company settings.

Availability Pool

Shared Availability

Combine schedules across sales reps, consultants, or specialists into unified public booking links.

Custom Shifts

Working Hours

Enable each team member to define their personalized shifts, buffer preferences, vacation blocks, and time off.

2-Way Sync

Calendar Sync

Cross-sync multiple Google Workspace and Microsoft 365 accounts across your entire team in real-time.

Delegation

Organizer Management

Assign executive assistants or coordinators to schedule and manage meetings on behalf of executives.

Multi-Host

Team Scheduling

Conduct multi-panel interviews, demo handoffs, or client onboarding calls with automatic team availability checking.

Before and after MyCaly

What changes when you switch to Team Management in MyCaly

Without MyCaly

  • Uneven lead distribution causing sales rep burnout and missed revenue
  • Coordinators spending hours comparing calendars to schedule multi-host meetings
  • No centralized visibility into team booking volume or no-show rates
  • Security risks from sharing master admin credentials across staff

With MyCaly

  • Algorithmic round-robin routes leads fairly and maximizes response speed
  • Collective scheduling finds common open slots across all hosts in milliseconds
  • Centralized dashboard tracking team utilization, hours, and appointments
  • Secure role-based permissions ensuring strict separation of administrative duties

How it works

How Team Management works in MyCaly

  1. 01

    Invite Team Members

    Add team members via email and assign appropriate role permissions (Admin, Member, Organizer).

  2. 02

    Create Team Event Types

    Set up Round-Robin queues for sales demos or Collective event types for panel discussions.

  3. 03

    Route & Track

    Incoming bookings are automatically assigned, synced to individual calendars, and tracked in team analytics.

Team Management — MyCaly

Technical specifications

Role GranularityAdmin / Organizer / Member / Viewer
SSO & SCIMSAML 2.0 / Okta / Azure AD Ready
Audit LoggingFull Immutable Activity History
Routing AlgorithmsRound-Robin / Priority / Availability

Frequently Asked Questions

Common questions about Team Management in MyCaly.

Can executive assistants manage calendars for other team members?

Yes! The Organizer role allows assistants and coordinators to create booking links, adjust availability, and reschedule calls on behalf of executives.

How does Round-Robin lead distribution work?

When an invitee selects a time slot, MyCaly automatically checks which assigned team members are free and routes the booking according to your chosen rule (e.g. equal distribution or priority ranking).

Can team members sync their personal calendars to prevent work conflicts?

Yes, each team member can connect their individual Google or Outlook calendar to ensure personal appointments block their availability automatically.

Last updated: 3 November 2026

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