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HIPAA-Compliant Medical Scheduling

Effortless Patient Bookings, Intake Forms & Telehealth.

Eliminate clinic phone tag, streamline patient intake questionnaires, and conduct secure 1080p HD telehealth consultations with enterprise-grade HIPAA compliance and automated EHR sync.

  • HIPAA & SOC-2 Type II Certified
Patient Show Rate 96.8% MetroHealth Specialty Network
42 sec Avg Booking Time
96.8%

Patient Show Rate

Down from 18% no-shows with SMS reminders

42 sec

Avg Booking Time

Seamless for seniors and mobile patients

18 hrs

Front Desk Saved / Wk

Zero manual phone scheduling callbacks

100%

HIPAA Compliant

Encrypted at rest & in transit with BAA signed

Challenges we solve

The scheduling problems Healthcare teams face, and how MyCaly fixes them

01

Challenge

Staff spending hours playing telephone tag with patients for routine checkups and lab reviews.

How MyCaly fixes it

Self-serve 24/7 patient portal embeds directly on your hospital or clinic site with live doctor rosters.

Impact

Cuts administrative front-desk workload by over 70%.

02

Challenge

Patients forgetting appointments or arriving without completed medical intake questionnaires.

How MyCaly fixes it

Automated 2-way SMS & email reminders with encrypted digital intake forms required before booking lock.

Impact

Reduces clinic wait-room congestion and eliminates empty doctor slots.

03

Challenge

Fragmented telehealth links causing video connection dropouts and confusion.

How MyCaly fixes it

One-click, browser-based WebRTC HD video room with built-in waiting room, screen sharing, and chat.

Impact

No patient app downloads or logins required.

Key capabilities

Everything your Healthcare team needs

Healthcare & Medical Practices

Security & Compliance

HIPAA-Compliant Intake & BAAs

Collect health insurance cards, medical history, and consent signatures with zero data leakage risk.

  • Business Associate Agreement (BAA) included
  • Encrypted TLS 1.3 & AES-256 storage
  • Audit log trails for patient access

Telemedicine

Instant 1080p HD Telehealth Rooms

Auto-generate browser-accessible virtual consulting rooms with secure patient waiting lobbies.

  • No downloads or installs needed for patients
  • End-to-end encrypted video stream
  • In-call private doctor notes

Clinic Workflow

Multi-Physician Practice Routing

Route patients to the right specialist based on clinic location, symptom specialty, or next available opening.

  • Separate schedules per physician
  • Emergency buffer overrides
  • Room & equipment resource allocation

Patient Retention

Automated SMS & WhatsApp Confirmations

Send multi-channel reminders with 1-click confirmation or rescheduling prompts to protect clinic revenue.

  • Custom clinic branding
  • Pre-visit prep instructions
  • Timezone-smart delivery
Workflow

How the Healthcare workflow runs on MyCaly

From first click to completed session, zero friction at every touchpoint.

  1. 01

    Physician Sets Availability

    Define clinic hours, telemedicine slots, and buffer time between exams.

  2. 02

    Patient Selects Slot & Care Type

    Chooses in-person or virtual visit and completes digital intake form.

  3. 03

    Automated Confirmations & Link

    Secure appointment invite sent to patient and synchronized with EHR calendar.

  4. 04

    Care Delivery & Follow-up

    1-click HD video call opens on time with automated follow-up instructions.

Interactive preview

See what your clients see

A live preview of a MyCaly booking page configured for Healthcare.

MetroHealth Medical & Cardiology Center

Select a care specialist and schedule your in-person or telehealth appointment

D Dr. Sarah Lin, MD – Chief CardiologistBoard Certified • 14 Years Experience

Select a service

Your details

Customer story

D Dr. Sarah Lin, MD Chief Medical Officer, MetroHealth Specialty Network
“MyCaly transformed our multi-provider cardiology clinic. Our patient no-show rate plummeted to under 3.2%, and our front desk staff no longer spends their afternoons stuck on manual phone calls.”
96.8%

Patient Show Rate

42 sec

Avg Booking Time

18 hrs

Front Desk Saved / Wk

FAQ

Frequently Asked Questions

Common questions about deploying MyCaly for Healthcare.

Is MyCaly HIPAA compliant?

Yes. MyCaly provides a signed Business Associate Agreement (BAA) on Professional and Enterprise plans, featuring TLS 1.3 encryption in transit, AES-256 at rest, and detailed audit access logging.

Can patients book without downloading any app?

Yes! Patients book directly from any web browser on mobile or desktop, and telehealth video calls open directly with 1 click without any software installation.

How does multi-doctor scheduling work?

You can configure individual schedules for each physician, manage shared exam rooms, and allow patients to choose their preferred doctor or pick the first available provider.

Can we collect copays or appointment deposits?

Yes. You can require upfront copays or deposits via Stripe before an appointment slot is reserved, reducing uncollectible balances.

Last updated: 3 November 2026

Your Schedule Shouldn't Slow You Down.

Start scheduling smarter with MyCaly. Connect your calendars, set your pricing rules, and start accepting client bookings today.

  • Smart Scheduling
  • Direct Payments
  • HD Video Meetings